New Clients

Welcome to Soul Hair! We’re SO excited to have you join the Soul Hair family.

 

Before your first service with us, here’s what you need to know.

 

Booking:
All appointments must be booked in advance. 

We require a secure booking to hold your spot in our schedule.

 

Deposit:
A 50% deposit is required at the time of booking your first service. This ensures your stylist is fully prepared for your personalised service.

​

Cancellation & Rescheduling:
If you need to reschedule or cancel, please let us know at least 48 hours before your appointment to avoid a cancellation fee. Last-minute changes affect our team and other clients.

​

A 'No Show' will be charged 100% of the appointment value for all services.

 

Check-in:
Please arrive 5–10 minutes early so we can start your consultation on time. This helps us tailor every detail perfectly for you.

 

Payments:
We accept card, EFTPOS and cash payments. All services must be paid in full at the end of your appointment. 

 

Social Media Consent:
We love showing off your gorgeous results! We may take photos of your hair to share on our feed or stories. If you’d prefer we don’t, just let us know.

 

We’re here to make your first visit amazing and every visit after that too!

Please contact us if you have questions, or click on “Book An Appointment” to secure your appointment.